Professionally Speaking (Webinar)
Tuesday, August 09, 2022, 6:00 PM - 8:00 PM EDT
Category: Community
Presented by Susan I. Wranik, Speech-Language Pathologist MS, MA, CCC-SLP, LSVT Certified Clinician. Co-sponsored by the Artis Communities of Olney Assisted Living, Great Falls Assisted Living, and Artis of Potomac. Tailored for direct-care providers and nonnative English speakers, this presentation will provide a universal approach for communicating effectively with patients, residents, family members and one another, with a special focus on cultural and language differences. Often, it’s not what you say, but how you say it— and nowhere is understanding more critical than in direct care. Participants will learn five simple ways to improve communication and support their corporate image, which will foster confidence that translates into clear communication, better care and a healthier work environment. |